Most leads need more than one message.
Some people do not become customers on the first contact. A simple follow-up sequence keeps the conversation going.
The follow-up most businesses miss
What this service helps with
People get busy. They submit a form on your website, but when you call them back, they are in a meeting. If you don't follow up again, the lead is lost.
Manual follow-up slips when the team is busy. It's hard to remember who needs a callback on Tuesday and who asked for an email on Friday.
Automation ensures that every single enquiry gets a consistent, polite follow-up via SMS or email, without your team having to remember.
What Shammasi checks first
Before making any changes, we review the practical elements to see what is actually broken or missing.
- Where your leads currently come from (forms, calls, ads)
- What happens right now after someone contacts you
- How long it typically takes to respond
- Where leads usually go 'cold' in your process
What we can improve or build
•We build simple, non-pushy email and SMS sequences.
•We set up immediate auto-replies so leads know you received their message.
•We create reminders for your team to call leads back at specific times.
•We build re-engagement messages for old quotes that were never accepted.
Who this is best for
Trades, Real estate, Coaches, Consultants, and any business that provides quotes or consultations.
Based in Perth, helping Australian small and medium businesses.
Practical example
A customer requests a quote for a roof repair but stops replying. The system automatically sends a polite SMS 3 days later: 'Hi John, just checking if you still needed help with the roof? Let me know.'
