Catch the calls your team cannot answer.
A voice AI agent can answer calls, ask basic questions, capture details, and send the caller the right next step.
How the AI Voice Agent answers missed calls
What this service helps with
Every missed call is a potential lost customer. But small teams can't answer the phone while they are on a job, serving a client, or closed for the day.
An AI Voice Agent doesn't replace your team; it acts as a reliable backup. It answers when you can't, ensuring the caller doesn't just hang up and call a competitor.
It handles the simple, repetitive part of the call—asking what they need and getting their details—so you can call them back with context.
What Shammasi checks first
Before making any changes, we review the practical elements to see what is actually broken or missing.
- Your current call volume and missed call rate
- The most common questions callers ask
- What information you need to capture from a new lead
- How your phone system currently handles after-hours or busy lines
What we can improve or build
•We build a custom voice agent trained to answer your specific FAQs.
•We set it up to capture the caller's name, phone, and reason for calling.
•We configure it to automatically send the caller an SMS with a booking link or form.
•We integrate it so your team gets an instant notification with the call details.
Who this is best for
Trades, Clinics, Real estate, and Local service businesses that spend a lot of time on site or in consultations.
Based in Perth, helping Australian small and medium businesses.
Practical example
A physiotherapist is treating a patient and misses a call. Instead of going to voicemail, the AI answers, asks if they want to book an appointment, and texts them a direct booking link.
